Privacy Policy
GentlePath Solutions LLC, doing business as GP Solutions (“GP Solutions,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or using our services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through gpdtcsolutions.com and related communications.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Business or company name
- Email address
- Telephone number
- Job title or professional information
- Information submitted through contact forms
- Information provided when requesting a consultation, quote, trial, or service information
- Communications you send to GP Solutions
We may also automatically collect limited technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- General website usage and interaction data
This information may be collected through cookies, analytics services, and similar technologies.
2. How We Use Information
GP Solutions may use collected information to:
- Respond to inquiries and consultation requests
- Communicate with prospective and existing clients
- Provide information about our services
- Prepare proposals, quotes, or service arrangements
- Provide and manage contracted services
- Improve our website, services, and customer experience
- Analyze website traffic and performance
- Protect our website and business from fraudulent, unauthorized, or malicious activity
- Maintain business and administrative records
- Comply with applicable legal and regulatory requirements
We may also use business contact information for legitimate B2B communications regarding services that may be relevant to a company or organization.
3. Client and Ecommerce Customer Data
GP Solutions provides services including abandoned-cart recovery, customer care, customer outreach, lead follow-up, and related ecommerce support.
When providing services for a client, GP Solutions may process customer information provided or authorized by that client.
Depending on the engagement, such information may include:
- Customer names
- Contact information
- Order or cart information
- Purchase-related information
- Customer communication history
- Other information reasonably necessary to perform the contracted service
In these situations, GP Solutions generally processes information on behalf of the client and uses the information only for legitimate business purposes associated with providing the contracted services.
Our clients remain responsible for ensuring that the customer information they provide to GP Solutions was collected and may be used in accordance with applicable laws, regulations, and their own privacy policies.
4. Selling Personal Information
GP Solutions does not sell personal information for monetary compensation.
We do not operate as a data broker and do not sell customer databases or contact information to unrelated third parties.
5. Sharing Information
We may share information with trusted service providers when reasonably necessary to operate our business or deliver services.
These providers may include companies that assist with:
- Website hosting
- Customer relationship management
- Ecommerce platforms
- Communication systems
- Analytics
- Cloud storage
- Business administration
- Payment processing
- Cybersecurity and technical support
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, security, property, or safety of GP Solutions, our clients, customers, or others.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us unless independently permitted by law.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure website performance.
These technologies may collect information such as browser type, device information, IP address, referring pages, and interactions with our website.
You may control or disable cookies through your browser settings. Certain website functions may not operate properly if cookies are disabled.
7. Third-Party Websites and Platforms
Our website may contain links to third-party websites or services.
GP Solutions is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.
Services we provide to clients may also involve third-party ecommerce, communication, CRM, or technology platforms. Information processed through those platforms may additionally be governed by the privacy policies and terms of those providers.
8. Data Security
GP Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, loss, alteration, or misuse.
However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of information transmitted electronically.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Fulfill contractual obligations
- Resolve disputes
- Protect legitimate business interests
- Meet legal, accounting, or regulatory requirements
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of when appropriate.
10. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide certain rights concerning your personal information.
These rights may include the ability to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how personal information is used or disclosed
- Opt out of certain uses of personal information where required by law
Requests may be subject to identity verification and limitations permitted by applicable law.
GP Solutions will not discriminate against individuals for exercising privacy rights provided by applicable law.
11. California Residents
California residents may have additional rights under applicable California privacy laws.
Where those laws apply, California residents may have rights relating to access, correction, deletion, disclosure, and certain uses or sharing of their personal information.
GP Solutions does not sell personal information for monetary compensation.
If GP Solutions becomes subject to additional California privacy requirements as its business operations grow or change, this Privacy Policy may be updated accordingly.
12. Children’s Privacy
GP Solutions provides business-to-business services and does not knowingly market its services to or collect personal information directly from children under 13 years of age.
If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to delete it when appropriate.
13. International Processing
GP Solutions may work with employees, contractors, service providers, or operational teams located outside the United States.
As a result, information associated with providing our services may be processed or accessed from jurisdictions outside the location where the information was originally collected.
Where appropriate, GP Solutions implements contractual, administrative, and technical safeguards intended to protect such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal obligations, or privacy practices.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
GentlePath Solutions LLC
Doing Business As: GP Solutions
Website: gpdtcsolutions.com
Email: *info@gpdtcsolutions.com
New Jersey, United States