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HUMAN-POWERED ECOMMERCE REVENUE RECOVERY

Turn Abandoned Carts Into Recovered Revenue.

GP Solutions helps ecommerce and DTC brands recover lost sales with phone-based abandoned cart recovery.

See Your Recovery Opportunity → How It Works
~20% abandoned-cart conversion in an active campaign 80+ experienced outbound agents on staff Built to complement your existing email/SMS flows
Abandoned
Cart abandoned
$316
GP Agent
"Hi Sarah, I noticed you were checking out earlier — wanted to see if you had any questions before completing your order."
Recovered
Order completed
$316
Real conversations.
Real purchase intent.

Results That Speak for Themselves

~20%

Abandoned-Cart Conversion

Consistently achieved in an active recovery campaign.

$365K–$412K

Recovered Revenue

Current recurring results from an ongoing campaign, measured over two-week periods.

80+

Experienced Agents

Outbound sales and customer-service professionals supporting recovery campaigns.

Results shown are from an active campaign. Individual results vary based on lead volume, product, customer intent, pricing, promotions, brand recognition, and other campaign factors. Results are not guaranteed.

What GP Solutions Does

We don't just provide agents. We build revenue recovery campaigns around customers who have already demonstrated purchase intent.

Human-Powered Abandoned Cart Recovery

Reconnect with customers who showed purchase intent but didn't complete their order through personalized, human-led recovery.

Explore Cart Recovery →

Outbound Cart Recovery Calls

Trained recovery agents personally contact eligible customers, answer questions, address purchase concerns, and help qualified shoppers complete their orders.

See How It Works →

Ecommerce Revenue Recovery

Turn existing customer purchase intent into measurable recovered orders and ecommerce revenue.

View Our Results →

Ecommerce & CRM Integration

Connect eligible abandoned-cart leads with the ecommerce, CRM, and lead-management systems used by your recovery campaign.

See How It Works →

Every Abandoned Cart Is a Conversation You Didn't Finish.

Maybe they have a product question. Maybe shipping isn't clear. Maybe they're comparing prices. Maybe they hit a checkout problem. Maybe they need to know if a promotion applies. The customer may not have said "no" — they may simply have needed another reason to complete the purchase.

Your customer already showed buying intent. GP Solutions helps you act on it.
Customer adds product
Cart abandoned
~5 minutes
Lead routed to CRM
Agent calls
Purchase recovered

Automation Reminds.
Humans Recover.

Email and SMS automation are valuable parts of ecommerce retention. But automated messages can't always identify why a customer abandoned a purchase — a trained human agent can have a real conversation and respond in the moment.

Automation
  • Sends reminders
  • Predefined messaging
  • One-way communication
  • Limited objection handling
  • Brings shoppers back
GP Solutions
  • Personal conversation
  • Responds to customer questions
  • Two-way communication
  • Addresses purchase concerns
  • Helps qualified shoppers complete the sale

GP Solutions is designed to complement your existing email and SMS recovery strategy — not necessarily replace it.

See How It Works →

From Abandoned Cart to Recovered
Revenue.

01

Customer Abandons

The shopper adds products but doesn't complete checkout.

~5 min
02

Lead Becomes Eligible

The eligible lead is routed through the client's CRM or lead-management system.

03

Agent Reaches Out

A trained GP Solutions outbound agent personally contacts the customer.

04

We Understand the Obstacle

The agent identifies what prevented the purchase.

05

We Help

Questions are answered and legitimate purchase barriers are addressed per the client's policies.

06

Revenue Is Recovered

Completed purchases are tracked and attributed to the campaign.

How Much Revenue Could You Be Leaving
in Abandoned Carts?

Your recovery opportunity depends on abandoned-cart volume, average order value, lead freshness, customer intent, product type, pricing, promotions, and agent conversion.

5,000
$100
10%
500
Potential Recovered Orders / mo
$50,000
Potential Recovered Revenue / mo
Request My Campaign Assessment →
Illustrative estimate only. Actual campaign performance varies and is not guaranteed.
ACTIVE CLIENT CAMPAIGN

Real Customers. Real Conversations.
Real Revenue.

$365K–$412K
RECOVERED REVENUE — TWO-WEEK PERIOD
~20%
CONVERSION RATE

GP Solutions is currently supporting an active abandoned-cart recovery campaign generating significant recovered revenue while maintaining an approximately 20% conversion rate. Performance is continuously monitored and varies by lead volume, product mix, pricing, and promotions.

Built for Ecommerce Brands With Revenue
to Recover.

GP Solutions is designed for growing U.S. ecommerce and DTC brands with consistent abandoned-cart volume and an opportunity to recover more revenue through personal customer outreach.

Shopify Brands
Health & Wellness
Nutraceuticals
Supplements
Vitamins
Subscription Ecommerce

The key isn't simply average order value. It's having enough qualified abandoned-cart volume to make human recovery economically meaningful.

See If Your Business Is a Fit →

The People Behind the Recovery.

GP Solutions combines revenue recovery operations with experienced outbound sales, customer service, training, and client management.

Lainie Vale

Founder & CEO

Experience in healthcare leadership, BPO, outbound sales, and customer service. Leads business strategy, client partnerships, service development, quality standards, and company growth.

Anne Fajardo

Director of Operations & Client Success

Anne oversees GP Solutions’ daily operations, agent management, training, and campaign execution. She also leads client communication, onboarding, relationship management, and ongoing account support, ensuring our teams stay aligned with each client’s goals and deliver consistent, results-focused service.

More Than a Call Center. A Revenue
Recovery Partner.

Revenue Focused

We focus on measurable recovered revenue — not simply call volume.

Experienced Agents

An experienced team of outbound sales and customer-service professionals.

Campaign-Specific Training

Agents learn the client's products, brand voice, policies, offers, and experience standards.

Performance Tracking

Campaigns are monitored through contacts, conversions, recovered orders and revenue.

Brand-Aligned Conversations

Every interaction is designed to represent your brand professionally and consultatively.

What Our Clients Say

Abandoned Cart Recovery
“The biggest difference was having real people follow up with customers instead of relying solely on automated emails. The team was professional, persistent without being pushy, and helped turn abandoned carts into conversations and recovered sales.”
— E-commerce Brand
Customer Support
“GP Solutions gave us the additional customer support capacity we needed without having to build a larger in-house team. Their agents communicated professionally with our customers and made the entire process easy to manage.”
— Health & Wellness Brand
Revenue Recovery
“What stood out was the focus on actual revenue recovery, not just call volume. The team followed up with customers who had already shown purchase intent and helped us capture opportunities that otherwise could have been lost.”
— DTC Brand

Questions About Cart Recovery?

How does abandoned-cart recovery work?

Eligible abandoned-cart leads are identified and routed to trained agents who personally contact customers, answer questions, address purchase concerns, and help qualified shoppers complete their orders.

Why use human agents instead of only email or SMS?

Email and SMS are valuable recovery tools, but a live conversation allows an agent to understand why a customer abandoned the purchase and respond to questions or concerns in real time.

How quickly do agents contact customers?

Contact timing is determined by the campaign strategy and lead-routing process.

Does GP Solutions work with Shopify?

GP Solutions can work with ecommerce and CRM workflows that provide eligible abandoned-cart lead information for recovery campaigns.

Can GP Solutions work with our existing email and SMS recovery?

Yes. GP Solutions is designed to complement existing email and SMS recovery efforts rather than necessarily replace them.

Can agents offer discounts?

Campaign offers and discount policies are determined by the client. Agents follow the approved campaign guidelines provided for the brand.

How is recovered revenue measured?

Recovered orders and revenue can be tracked and attributed according to the campaign measurement and reporting process.

How does pricing work?

Pricing depends on the scope and requirements of the recovery campaign. Contact GP Solutions for a campaign assessment.

What happens during the two-week trial?

The trial provides an opportunity to evaluate the recovery campaign using qualified abandoned-cart leads and measure campaign performance.

You Already Paid to Get the Customer. Let's See What We Can Recover.

Tell us about your ecommerce business, abandoned-cart volume, and current recovery process. We'll help determine whether human-powered cart recovery makes financial sense for your business.

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